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Our Founder

— FOUNDER, UTILSTOP

Rajasekar Venkatesan

Ex-ONGC (18 Yrs) → Startup Founder, UtilStop | Building the Operating System for Service Businesses | Marketplace | Scheduling | Procurement | PMP®

— MISSION

UtilStop Open Quote Image Skilled. Trusted. Invisible.UtilStop Close Quote Image

Imagine a skilled electrician in Dubai or Delhi — trusted locally, yet invisible beyond their neighborhood. Not because they lack skill, but because they lack a platform to scale.

Millions locked out

Skilled professionals, service providers & small service businesses operate informally, invisible to city-wide demand.

Idle capacity bleeds revenue

Free slots go unfilled, idle time erodes earnings, and resources remain underutilised.

One connected ecosystem

UtilStop connects demand, operations, and service supply into one scalable ecosystem — UAE first, India next.

The Founder's Story

If you run a service business — cleaning, maintenance, moving, home services — you already know the daily chaos:

Bookings managed through WhatsApp and spreadsheets. Missed messages = missed revenue.
Vendors who no-show, arrive late, or deliver inconsistent quality.
Procurement done vendor-by-vendor, overpaying 15-30% on supplies because you lack volume leverage.
No real-time visibility into operations, utilization, or customer satisfaction.

I spent 18 years managing complex, multi-stakeholder projects at ONGC — one of the world's largest energy companies. I led large-scale operations, procurement pipelines, and cross-functional teams. I earned my PMP®. I understood how systems should work.

But when I looked at how the service industry actually operates? It was the opposite of systematic. Brilliant operators running their businesses on broken tools, manual processes, and sheer willpower.

That's why I built UtilStop.

UtilStop is a platform ecosystem for service businesses that connects three previously disconnected layers:

1

Service Marketplace

Connects customers with vetted, reliable service professionals.

2

Operations Engine

Eliminates no-shows, automates dispatch, and gives owners real-time control over their workforce.

3

Procurement Marketplace

More options for buyers and more opportunities for sellers — giving small sellers more opportunity to reach the market.

We're live in Dubai and expanding. Every day, I'm in the trenches building what I believe the service economy has needed for a decade: an actual operating system, not just another booking app.

I write here about the realities of building in the service industry — marketplace dynamics, operations playbooks, procurement strategy, and the founder journey. No fluff, just what's working and what's not.

If you're a service business owner, operator, or investor in the service economy, let's connect. I'm always happy to trade notes. If you're building something similar and want to compare frameworks, DM me — I respond to everyone.

Explore UtilStop | EzeitPro | rajasekar@utilstop.com